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Crypto.com

250+

Coins 

Free

Trading Fee 

Singapore

HQ

Last Updated Nov 11, 2022  |  Affiliate Disclosure

  • Review

  • Details

  • Alternatives

Crypto.com is one of the most famous cryptocurrency exchanges in the world, but is it one of the best? And more importantly, is it good for Canadians? To find out, we reviewed Crypto.com versus 20 Canadian crypto exchanges and brokers.

Keep reading to see our review or you can visit our exchange comparison tool to do the work yourself. That's where you can compare Canada's best and worst platform across 60+ features and 1,000 data points. Let's jump in.

Our Review

Crypto.com is expensive for Canadians. The total fee to buy Bitcoin was 1.68% (9th place) and the spread was 3.11% (16th place). Fees aside, it's a secure platform with lots of ways to earn rewards like Visa Cards, interest accounts, and more.

If you want to buy and sell crypto for the lowest fees with Canadian dollars, skip to the alternatives section. Fees and trading aside, Crypto.com offers users many features and ways to earn rewards.

Pros & Cons

  • Crypto Rewards Cards: 5 Visa cards that let you earn up to 5% cash back and other rewards
  • Crypto.com Earn: Earn interest on 30+ coins, complete daily missions, and collect diamonds which you can trade for CRO, NFTs, and more
  • Lots of Features: Crypto.com has it all... Visa cards, interest accounts, NFTs, 250+ coins, and much more
  • Good Security: $750m insurance policy, 50M+ users, and 1:1 reserves according to the CEO. See security section for more
  • Expensive: Watch out for hidden fees in the spread. The BTC spread was 3.11% (16th place out of 18 Canadian platforms)
  • Funding & Withdrawals: Interac e-Transfers are free but can take up to 2 days and there are no Wire Transfer or Bank Transfer options
  • Restricted Features: Canadians can not use the lending/borrowing feature, futures or margin
  • User Interface: Navigating the Crypto.com App can be confusing
Crypto.com

Overview

Total Fees & Spreads: Mar 02, 2022

Coins Offered

250+

Total BTC Purchase Fee

1.68% (9th place)

Total BTC Selling Fee

1.41% (7th place)

BTC Spread

3.11% (16th place)

Trading Fee

Free

Funding Methods

Interac e-Transfer, credit card

CAD Deposits

Free-3.50%

CAD Withdrawals

Free

BTC Withdrawal Fee

0.0004 BTC

Notable Features

Crypto Visa Cards, earn rewards on 50+ coins, lots of features overall

Don't want to read? Watch the video review published on Mar 25, 2022. Some info in the video could be outdated so refer to the rest of the blog post as well.

About Crypto.com

Crypto.com was founded in 2016 and is available in 90+ countries. Worldwide, they have over 50 million users, 4,000 employees and are becoming a top crypto exchange. They also have big partnerships with companies like Visa, the UFC, Fifa World Cup, Formula 1, and more.

The company offers many features like 200+ cryptocurrencies to trade, crypto Visa cards, beginner and advanced trading, their own token called Cronos, and much more.

Some Stats:

  • Over 70 million users worldwide
  • Available in 90+ countries
  • 4,000+ employees
  • Sponsorships with the UFC, Fifa World Cup, Visa, Formula1, and more
  • Paid $700m to rename the Staples Center to Crypto.com Arena

Key Features

Crypto.com has a huge ecosystem of products and services. It includes a cryptocurrency exchange, DeFi wallet, Cronos Chain, and much more. We'll look at everything but first, here are the most popular features you should know about: 

  • 250+ Cryptocurrencies. Fund your Crypto.com App with free Interac e-Transfers and trade crypto commission-free (they will charge you a spread).
  • 5 Different Visa Cards. Earn up to 5% cash back (paid in CRO), free Spotify, free Netflix and more with their crypto reward cards. 
  • Crypto.com Earn. Earn interest on 30-50 coins with flexible, 1 month, and 3 month terms. The interest is paid via Crypto.com's earnings from spreads and fees. There are also other ways to earn.
  • Crypto.com Exchange. The Exchange is a separate app and website for their pro trading platform. You can use the same login credentials. It has some additional features as well.

Trading Interface

The Crypto.com App is meant for beginners but it can be confusing to navigate. When it comes to trading, it is commission-free and users can set market ordersrecurring buys, or log in to the Crypto.com Exchange for professional trading.

Crypto.com App Home
Crypto.com App Charts Page
Crypto.com App Portfolio Allocations

Crypto.com Exchange 

The Crypto.com Exchange is a professional trading platform which is separate from the Crypto.com App. You can login with the same credentials and get access to a live order bookcharting tools and other advanced trading features via TradingView.

The Exchange has its own trading fees which start at 0.075%. It also offers margin, futures, and lending/borrowing however, those features are restricted in the Canadian market at this time. Here are the other features which make the Exchange useful:

  • Spot Trading. Professional trading for 220+ coins on web or mobile. Note there are no CAD trading pairs on the Exchange, only USDT, BTC, CRO, and USD.
  • Free Transfers. You can transfer funds to the Exchange for free using your Crypto.com App. Similar to how Coinbase and Coinbase Pro works.
  • Trading Bots. Create automated trading strategies using DCA bots and grid trading bots. 
  • Yield. Find staking for Cronos or check out the The Syndicate, a token fundraising platform. You can also use the Supercharger which lets you stake Cronos to earn rewards. Past rewards include DOGE, ETH, FITFI, and more. 

Recurring Buys

For those looking to DCA, you can set up automatic, scheduled purchases with your CAD balance. It's available for a handful of cryptocurrencies and the minimum purchase is $70 CAD.

Payment methods include fiat, crypto or credit card and you can customize the frequency (daily, weekly, bi-weekly, monthly) and day of the week. If you want to buy Bitcoin or crypto on autopilot, check out the best crypto exchanges to DCA in Canada.

Crypto.com Recurring Buys

Crypto.com Earn

Crypto.com Earn lets you put your crypto to work and start earning interest. It's important to note this is not staking rewards. Crypto.com pays you rewards from income that they make from their various products and services. Here are some more details:

  • 30-50 coins available (it changes over time).
  • Up to 14.50% APR but most of them are around 1%-3%.
  • 3 Levels: Flexible (withdraw anytime), 1 month and 3 month terms
  • Get higher interest rates by staking CRO

If you're looking for rewards, note that almost every large crypto exchange offers interest accounts. Binance, KuCoin, OKX, you name it. Canadian platforms are also starting to introduce staking or interest rewards. You can check out Wealthsimple, NDAX, and Newton or visit our list of best staking platforms here.

Learn & Earn

Another way to earn, is with Crypto.com's new "University" which is a learn and earn program. Users can go through a series of short blockchain articles, quizzes and missions to earn rewards. You will be rewarded in Diamonds which can be exchanged for NFTs, merchandise, experiences, and even a CRO mystery box. One of the experiences includes a PSG stadium tour for 3,000 diamonds.

Crypto.com University
Crypto.com University
Crypto.com University
Crypto.com Diamonds Store

Crypto.com Visa Cards

Another core feature is the Crypto.com Visa cards. It's a prepaid Visa that lets you spend CAD to earn CRO cash back. They offer 5 card tiers that go up to 5% cash back. Depending on the card, you can also get free Netflix, free Spotify, and more. The downsides are you must stake $500-$500,000 worth of CRO to get the good rewards.

Visit our comparison tool to find the best crypto cards in Canada. Right now, the best Bitcoin cash back card is the Shakepay Visa.

Crypto.com 2 Ruby Steel Card
Crypto.com Royal Indigo and Jade Green Card
crypto.com card frosted rose gold and icy white
Crypto.com Obsidian card

Other Crypto.com Features

  • Cronos Token - Utility token that gives users discounted trading fees, higher staking rewards, access to additional features, and more
  • NFT Marketplace - Buy, sell, and showcase NFTs and join live drops. They've also done NFT collections with the UFC, Aston Martin, and more.
  • Crypto Pay - Earn rewards and extra cash back by buying gift cards, sending crypto to friends, or topping up your prepaid phone with crypto.
  • Other Rewards - Complete missions, refer friends through the affiliate program, and more.
  • Cronos ChainA blockchain built for DeFi, NFTs, Metaverse, and more.
  • DeFi WalletA non-custodial wallet where you own your private keys. If you use this wallet, Crypto.com does not have access to your crypto and you can access DeFi features, earn rewards, and more.

Fees & Spread

Crypto.com advertises "crypto at true cost" but in reality you should watch out for hidden fees in the spread. The total BTC purchase fee was 1.68% (9th overall). The total BTC selling fee was 1.41% (7th overall) and the BTC spread was 3.11% (16th overall) when we tested 18 platforms.

There are significantly cheaper platforms for Canadians to buy crypto like NDAX (0.49% total purchase fee), VirgoCX (0.66%) and Newton (0.69%).

More Information

We tested 18 Canadian cryptocurrency exchanges at the same time to compare the true fees. This data was collected on Mar 2, 2022 at 4:41pm and is subject to change since spreads and prices change daily.

  • Total BTC Purchase Fee = CAD Deposit Fee + Trading Fee + Reference Price Difference
  • Total BTC Selling Fee = CAD Withdrawal Fee + Trading Fee + Reference Price Difference

You can compare all platforms from the price test on this page

Crypto.com Fees

Amount

*Total BTC Purchase Fee

1.68% (9th place)

*Total BTC Selling Fee

1.41% (7th place)

Trading Fee

Free

Recurring Buys

Free for e-transfers, 3.50% for credit card

CAD Deposits

Free up to 3.50%

CAD Withdrawals

Free

BTC Withdrawal Fee

0.0006 BTC

Price Test & Spread

Price Test (On Mar 2, 2022)

Prices

BTC Spread

3.11% (16th place)

BTC Buy Price

$56,710

BTC Sell Price

$55,000

Ref. Price Difference

Buy: +1.68%

Sell: -1.41%

Reference Price (Google)

$55,774

How to Deposit & Withdraw

Crypto.com offers free Interac e-Transfers and credit card purchases which range from 0%-3.50%. In my experience, the first deposit took a while to process but all other deposits showed up in under one hour. Withdrawals are processed slower than other platforms. It will take 0-2 days to get your e-transfer withdrawal.

CAD Deposits

Type

Fee

Time

Limits (24 hours)

Interac e-Transfer

Free

0-2 Days

Min $20 - Max $10,000

Credit / Debit Card

3.50%

Instant

Min $2 - Max $30,000 weekly

CAD Withdrawals

Type

Fee

Time

Limits (24 hours)

Interac e-Transfer

Free

0-2 Days

Min $100 - Max $25,000

Crypto Withdrawal Fees

Type

Fee

Minimum Withdrawal

Bitcoin

0.0004 BTC

0.0012 BTC

Ethereum

0.005 ETH

0.01 ETH

USDC

25 USDC

50 USDC

XLM

0.1 XLM

200 XLM

Security

Is Crypto.com Safe in Canada?

With all the info available, Crypto.com is considered safe. They are FINTRAC licensedpending OSC registration, and hold crypto in cold storage. They also have a $750 million insurance policy and offer various security features like 2FA, address whitelisting, and more.

Additionally, after the FTX collapse, Crypto.com's CEO published a proof-of-reserves and claims that all customer deposits are backed 1:1.

⚠️ Although Crypto.com is considered safe, nothing will beat safeguarding your crypto on a mobile or hardware wallet where you own the private keys. The Ledger Nano S is one of the best hardware wallets on the market.

Company Security Features

Here is everything we dug up on Crypto.com's security practices:

  • They claim 100% of users funds are held in offline cold storage using Ledger Vault
  • $750 million cold storage insurance policy for physical damage and third-party theft
  • Proof-Of-Reserves coming soon
  • Dedicated team to monitor for suspicious transactions
  • Software is peer reviewed before being updated
  • Employees take security awareness and privacy training
  • Bug bounty program - get paid to find hacks and vulnerabilities
  • Good reputation - partnerships with Visa, Formula 1, UFC and many more which adds legitimacy
  • See their security page for more

User Security Features

  • 2 Factor Authentication (via app like Google Authenticator, Authy, etc)
  • Optional passcode when opening app
  • Biometric login (eg: face ID, touch ID)
  • Create Anti-Phishing code to identify legitimate emails
  • Set up address whitelists
  • View live status in real-time

Customer Support

According to reviews online, Crypto.com has poor customer service but I have not tested it myself. Their portal claims that they respond within a few hours and are available 24/7. You can visit their knowledge base for FAQs, articles and walkthroughs. There is also a live status page where you can view incidents in real-time.

Best Alternatives

Here are the best crypto exchanges for Canadians right now. We assessed 18 platforms across 60 variables and 1080+ data points.  

Newton.co
  • 2022 Winner: Best Overall
  • Low fees, 70+ coins, great user interface
  • No advanced features, limited features overall
VirgoCX
  • Low all-around fees
  • Free crypto withdrawals for many coins
  • Beginner + Advanced Features
  • User interface can be better
NDAX.io
  • Lowest overall fees for Canadians (0.49% total BTC purchase fee)
  • Beginner + Advanced features + Staking
  • Only 30+ coins
  • Slightly higher withdrawal fees
Binance
  • Lowest spreads and fees if you fund your account with crypto
  • 600+ cryptocurrencies
  • Most features in the industry
  • Restricted in Ontario
  • Not beginner friendly
  • Low spreads and fees if you fund your account with crypto
  • 700+ cryptocurrencies
  • Trade anonymously (all you need is an email)
  • Not beginner friendly
Best Crypto Exchanges Canada

Find the best crypto exchanges in Canada with our free comparison tool

Summary

Crypto.com has 250+ coins and a lot of features and rewards on its platform. However, it is has high fees which are hidden in the spread. For that reason, we don't recommend it as the cheapest platform for Canadians. Fees aside, Crypto.com can still be a good choice for a Visa card or the multitude of other features mentioned above.

For the cheapest fiat on and off ramp in Canada, try Newton or NDAX. You can also check out the cheapest altcoin exchanges in Canada here.

Author

Alex Dabek

Alex is the owner of RankFi.com, where he covers all things finance, Web3, and cryptocurrency. He has been investing in Bitcoin and cryptocurrencies since 2017.