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Digital Surge Review

Last Updated: Aug 13, 2022  |  Published: Sep 4, 2021


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Our Review 

Digital Surge

4.0/5

Digital Surge is the best platform for beginners and we ranked it 2nd overall out of 16 platforms

After reviewing 16 Australian platforms, Digital Surge was our top platform for beginners thanks to it's simple navigation, 270+ coins and fair pricing. They also have free deposit and withdrawals for Australian dollars and 7-day customer support. The downsides are you can find platforms that are cheaper overall or have more features.

Where It Shines:

  • 🏆 Best Platform for Beginners: Has simple navigation, an elegant design, free $AUD deposit and withdrawals and more
  • Great User-Interface: One of the best-designed platforms we tested
  • Fair Pricing Across the Board: Low BTC spread (0.30%) 1.04% total purchase fee, 0.27% selling fee when tested (see price test). Free fiat deposit and withdrawals
  • 7 Day Customer Support: Support staff is based in Australia

Where It Falls Short:

  • Less Features: Low quantity of features compared to bigger platforms like Binance, KuCoin, Crypto.com and more. You won't find things like bundles, staking, loans, margin, etc
  • Limited Professional Tools: No order books, margin trading, derivatives or many advanced features. They do have TradingView integration with charting tools

Overview

📲 Features

Header

🔐 Security

Header

Coins

Mobile App

Web App

Beginner Friendly?

Pro Trading Terminal

Limit Orders

Recurring Buys

Bundles

Staking

Margin

Futures

OTC

24/7 Support

270+

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

Yes?

App 2FA

SMS 2FA

Uses Cold Storage?

AUSTRAC Regulated?

Ever Been Hacked?

Withdrawal Confirmations

See Account Activity

Address Whitelisting

Crypto Withdrawals Allowed

Year Founded

Publicly Traded?

Yes

?

Yes

Yes

No

?

No

?

Yes

2017

No

💲 Fees

Cell

🏦 Deposits & Withdrawals

Cell

$100 Buy After All Fees

$100 Sell After All Fees

Best Deposit Fee

Best Withdrawal Fee

Trading Fee

BTC Spread (Dec 17, 21)

BTC Withdrawal Fee

$98.96

$99.73

Free

Free

0.50%

0.30%

Dynamic

$AUD Deposits?

Direct Bank Transfer

POLi

PAYid

Credit/Debit

BPay

Other Fiat Currencies

Yes

No

Yes

Yes

No

No

No

  • Table last updated: Dec 17, 2021
  • Total fees and spread was tested Dec 17, 2021 and is subject to change
Digital Surge Exchange

About Digital Surge

Digital Surge is a crypto exchange founded in 2017 that operates out of Brisbane, Australia. Their vision is to make crypto safe and easy to understand and so far they've done a good job. They have 260+ cryptocurrencies and a very user-friendly platform with beginner and advanced features.

Are They Legit?

Yes, Digital Surge is a registered Australian business that's ASIC and AUSTRAC regulated (ACN 620473109). Simply put, this means they are following laws in the Australian financial sector and can legally offer their services throughout the country.

Screenshots

Platform & Features

Digital Surge has a sleek user-interface and everything is thoughtfully designed. Here's a full list of what you can do on the platform:

List of Features:

  • iOS, Android and Web app
  • Instant buy and sell
  • Some advanced trading
  • Recurring purchases
  • Earn crypto
  • Pay your bills with Bitcoin
  • Refer a friend program
  • 7 days a week customer support

1. iOS, Android and Web App

Digital Surge offers a very user-friendly browser experience whether you're on your desktop or mobile phone. 

2. Instant Buy and Sell

Easily and quickly set instant orders for the fastest way to trade 270+ cryptocurrencies. This is convenient whether you're a beginner or want to save time. Every coin also includes a description about the asset with a link to the official website and more.

Prices 2

3. Advanced Trading

More advanced users can toggle on/off charts from TradingView, get access to technical indicators, go fullscreen mode on charts and set different order types like stop loss, limit orders and market orders. However, it doesn't offer a full professional trading terminal. 

Advanced Trade

4. Recurring Purchases

Set up recurring deposits and recurring purchases if you want to automate your investing. You can create multiple recurring payments for various coins and customize the dates, time of day the purchase is made and the frequency (hourly, daily, weekly, biweekly, etc).

Recurring Buys

5. Earn Crypto

Earn between 5% to 23% APY on over 10 digital assets including ADA, ATOM, SOL, DOT, FLOW, and more. This features was recently launched and you can find more details here.

6. Pay Your Bills With Bitcoin

This feature lets you instantly pay bills to your credit card, bank account or BPAY payments. All that's required is to enter your BPAY biller code and BPAY reference number. You can pay using your Digital Surge wallet or an offline wallet.

Digital Surge Pay Your Bills Feature

7. Refer a Friend Program

Invite friends to join Digital Surge and you can earn up to 50% of their trading fees.

8. Other Features

  • Save coins to your watchlist
  • Export transaction history
  • Set custom price alerts via SMS or email
  • Create API keys 
  • View the latest crypto news from around the world
  • Free education hub and blog, no account required

Customer Support

Digital Surge offers a live chat support if you need to speak with their team. We could not find their hours of operation but they are available 7 days a week and claim the usual response time is under 5 minutes. In addition, they also have a help center with a few FAQs and walkthroughs.

Customer Support

Verification

To get started, you can open a Digital Surge account with just an email. However, to trade, deposit and withdraw you will need to verify your account which takes 5 minutes if you have your documents ready.

Digital Surge requires government issued ID and other personal info by law in Australia. Once that's provided, most users will be instantly verified and ready to trade in minutes.

Application Time

  • 60 seconds to sign up
  • 5 minutes to verify your account

KYC Verification

Yes

Instant Verification

Yes

Who Is Eligible?

People 18 years or older

Sign Up Requirements 

  • Email address
  • Phon number
  • Government-issued ID

Security

Can You Trust Digital Surge?

Yes, we consider Digital Surge a safe crypto exchange. They are regulated in Australia, they hold the majority of assets in offline storage and they have 2FA for all withdrawals. There is also no reports of security breaches or hacks so far.

A crypto exchange can be safe but there is still a small risk of hacks, exit scams, government confiscation and more. The safest way to store your crypto is offline and when you own the private keys. That's why we recommend a hardware wallet for large amounts or long term holdings.

Company Security Features

  • ASIC and AUSTRAC regulated company in Australia (ACN 620473109)
  • They hold the majority of users funds in offline storage (they don't say how much)
  • Regular security testing and updating
  • All employees must pass a criminal background check
  • See the rest here

User Security Features

  • 2FA for logins and withdrawals
  • Biometric login (Face ID and finger ID)

Deposits & Withdrawals

AUD Deposits

Type

Fee

Time

Limits

PayID

Free

Instant

$20,000 per day

POLi

$3.30

Instant

$8,000 per day

Direct Bank Transfer

Not available

BPay

Not available

Credit/Debit

Not available

AUD Withdrawals

Type

Fee

Time

Limits

PayID

Free

Instant

$20,000 per day

POLi

Free

Instant

$20,000 per day

Direct Bank Transfer

Not available

BPay

Not available

Crypto Withdrawals

Coin

Fee

Minimum Withdrawal

Bitcoin

Network Fees (Dynamic)

$9.50

Ethereum

Network Fees (Dynamic)

$9.50

Fees

Fee Type

Amount

Instant Buy & Sell

0.50%

Trading Fees

0.10% to 0.50%

Recurring Purchases

0.50%

Pay Bills with Bitcoin

0.50%

AUD Deposits

Free up to $3.30

AUD Withdrawals

Free

Other Fees

N/A

Trading Fees

Digital Surge has a tiered trading fee system which ranges between 0.50% to 0.10%:

30 Day AUD Volume

Fee %

Up to $100k

0.50%

$100k-$250k

0.40%

$250k-$500k

0.30%

$500k-$1M

0.20%

$250k-$500k

0.10%

Price Test (Dec 17, 2021 at 1:17pm)

Spreads and prices change daily so this data is subject to change.

Digital Surge Exchange

Digital Surge

Amount

Ranking

$100 Buy After All Fees

$98.96 (1.04% total fee)

0/16

$100 Sale After All Fees

$99.73 (0.27% total fee)

0/16

BTC Spread

0.30%

0/16

BTC Buy Price

$66,190 AUD

0/16

BTC Sell Price

$65,991 AUD

0/16

Ref. Price Difference

Buy: +0.54%

Sell: +0.23%

0/16

Reference Price (Google)

$65,837

-

How We Tested This

The "$100 After All Fees" adds everything from when you deposit money to make your order plus the reference price difference.

The price test was conducted by logging into all platforms simultaneously and collecting buy/sell orders. We did this as quickly as possible (within minutes) in order to be as accurate as possible since prices can change rapidly. Find out more about our testing process.

Digital Surge had fair pricing when tested against 15+ crypto exchanges. The total BTC purchase fee on Digital Surge was 1.04% (6th place) and the total BTC selling fee was 0.27% (5th place). 

The lowest fees overall were on Binance AU (0.15% total purchase fee) and Kraken (0.43% total purchase fee).

🔍 Digital Surge Compared

We are tracking the 15+ most popular Australian crypto exchanges. Compare the entire industry below:

Coins

Total Purchase Fee

Trading Fees

$AUD Deposits

Beginner Friendly

Advanced Features

Website

600+

0.15%

0.10%

Yes

No

Yes

18

1.24%

0.85%

Yes

No

Yes

110+

4.50%

2.90%*

No

Yes

No

50+

1.09%

0% - 2.00%

Yes

Yes

Yes

30+

0.14% + $50

0.10%

Yes

Yes

Yes

370+

1.89%

0.10% - 1%

Yes

Yes

Yes

280+

2.36%

0.05% - 0.9%

Yes

Yes

No

150+

1.30%

0.00%

Yes

Yes

Yes

270+

1.04%

0.50%

Yes

Yes

Yes

150+

1.45%

1.00%

Yes

Yes

No

30

-

0%

Yes

Yes

Yes

27+

1.68%

0.50%

Yes

Yes

Yes

50+

0.43%

0.16% / 0.26%

Yes

Yes

Yes

700+

2.23%

0.10%

Yes

No

Yes

270+

0.41%

0.08% - 0.1%

No

No

Yes

320+

0.95%

0.60%

Yes

Yes

Yes

Best Alternatives

Here are the best crypto exchanges for Australians right now. We assessed 16 platforms across 60 variables and 950+ data points.  

Swyftx
  • Best overall in Australia
  • Best for majority of investors and beginner-friendly
  • 320+ coins, staking, bundles, lots of features
  • 0.60% trading fees and cheaper options out there
  • Limited advanced tools
Binance
  • Lowest fees overall and lots of features
  • 600+ coins
  • Advanced trading
  • Less beginner-friendly
  • Some features like Futures and Options are restricted in Australia 
Digital Surge
  • Our top pick for beginners
  • Best user-interface
  • Fair spreads and fees
  • Less features versus other platforms
  • Limited advanced trading tools
Crypto.com
  • Earn rewards on 40+ coins
  • Crypto visa cards
  • Very expensive for buying & selling coins (high spreads)
  • App can be confusing
  • Slow deposit & withdrawals (1-4 days)
  • 500+ coins, margin, futures, rewards & more
  • Trade anonymously with no KYC (all you need is an email)
  • 0.10% trading fees and low spreads
  • Not beginner friendly
  • Not licensed or regulated
  • Limited AUD support

Compare Australia's Top Cryptocurrency Exchanges

FAQ

Is Digital Surge Insured?

No. Digital Surge's website and security section makes no mention of customer accounts or coins being insured.

Is Digital Surge A Wallet?

Yes. Digital Surge is a custodial wallet meaning they hold the private keys on your behalf. In other words, you are trusting Digital Surge to keep your crypto safe. Your account comes with a unique wallet for every coin that's supported that let's you deposit and withdraw.

Is Digital Surge Legal In Australia?

Absolutely. Australia has a strict financial sector and Digital Surge is AUSTRAC and ASIC regulated. In other words, they are legally allowed to offer their services throughout Australia.


Digital Surge Exchange

Digital Surge

Open an account in minutes and trade 270+ altcoins

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